Category: Video Visitation

Securus Technologies is a Dallas based technology company specializing in prison technology. Founded way back before the 1990s, the company now boasts over 1000 employees. Moreover, it is contracted by over 2500 correctional facilities across the United States alone. Across the borders to Canada, Securus Technologies has a market share of about 2200 correctional institutions. An announcement by the company in the year 2016 placed its financial investment at above $600 million covering acquisitions, technological assets and patents over a period of three years.

 

Securus Technologies has several products in its name. It introduced a control system for contraband cell phones. The company via its Managed Access Solutions product had gained confidence with over five correctional facilities by 2016. Through a partnership with Harris Corporation, Securus worked on a technology termed as the Cell Defender technology. Further still, it is through the company’s developed wireless solution that we can keep mobile networks safe from infiltration by contraband cell phones.

 

As a global leader in provision of communication to detainees, Securus Technologies sets its focus to meet the special needs associated with law enforcement institutions. Apart from communication services, Securus also offers tracking of parolees and management solutions for government information systems. Part of the acquisitions by Securus Technologies include Guarded Exchange, Primonics and Telerus and many others. Offering more than one service I believe sets Securus apart from their competition.

 

Securus Technologies Deserves the Winner Prize

The naming of Securus Technologies as finalist in the competition for Customer Service Training Team of the year places it in a position to earn either the gold, silver or bronze. This according to my assessment is a welcome achievement but it is not enough. I believe that Securus should clinch the winner in this gala because their service has been exceptionally great. Their technology is easy and efficient; I can attest to that.

 

Moreover, securus’ work impacts more on the society and thus the company’s influence is important to our inmates and ourselves. Though the choice will be tough to make, my take is that considering the strides Securus Technologies has made in improving prison technology, it stands as the worthy recipient of the winner prize.

 

When my team is called on to help catch a dangerous suspect in the area, we have to act quick because innocent lives are at stake. This was a very troubling situation because two brothers were released from prison the same week, and both returned to their life of crime almost immediately after getting back on the streets. These two suspects were armed, and they were already responsible for a shooting that night. It was clear to us that these two had little regard for officers, so if an innocent victim got in their way, they would have little trouble seriously hurting that person.

 

My team had a long road ahead because both of these suspects had a huge network of friends helping to keep them from going back to prison. These friends would go as far as call in fake reports to throw us off the trail of these suspects, making it more challenging because we had to deploy resources to each of those calls instead of focusing on the two suspects. I was about to turn this case on its end when I headed to the local jail for some evidence collection. I knew that there were inmates in the prison who had dealings with these two, I was just hoping there was one person who had a beef with them and would slip up and give me the information needed to finally catch them for good.

 

Securus Technologies recently installed a very complex inmate call monitoring system in our prison, and it was going to aid me in finding these suspects. Securus Technologies CEO, Rick Smith, says all of his thousand employees are dedicated to fighting to make the world safer for us all. When I learned how to use the LBS software, it didn’t take long to pick up chatter between inmates concerning my suspects. The system does the work of many corrections officers, so we knew it was only a matter of time before we had the information we needed.

 

The inmates were talking to the suspects in some cases, where the suspects would call me out by name and say if I decided to find them that I would have a gun fight on my hands. I was able to use the information collected from the Securus Technologies monitoring system to locate where these two were hiding, and with the size of weapons at that location, we didn’t arrive a minute too soon. If those two had the chance to prepare, we could have had a gunfight on our hands that would have lasted hours, Instead, we were able to catch them sleeping at dawn and completely catch them off guard without weapons in hand.

Securus Technologies is a leading company in the US that offers technology products and services to the correctional market. The company has worked with many correctional facilities since its inception. The company received many emails and formal letters from jails and official officers on how their technology solutions have helped them in preventing and solving the crime. Richard Smith serves as the CEO and chairman of Securus Technologies. He said that the company comes up with a new service or product each week that assist corrections officials and law enforcement officials in preventing and solving the crime. Smith further says that building safety is their main aim and it is a tremendous honor for them to serve and protect.

 

A facility customer stated that they managed to use phone call information to get a search warrant for a staff member who had corrupt practices with the help of the technology provided by Securus Technologies. This led to the arrest of the corrupt person. The customer stated that he was looking forward to working with Securus Technologies and their innovative technology solutions. Another customer reported that they were able to monitor the calls that had information about the use of drugs and alcohol in the facility. They also got to know about suspicious conversations and potential access to a cellular device and a civilian confessing of selling drugs meant for a prescription at a discount. This was all thanks to the technology by Securus Technologies.

 

A corrections officer said that their correctional facility relies on the technology solutions by Securus Technologies. He added that they have significantly benefited from this technology and congratulates Securus Technologies for their excellent work in ensuring that there is public safety through their crime prevention technology solutions. The covert alert by Securus has assisted in solving many crimes inside and outside the correctional facilities.